Delivery
Premier E Vape partners with the Royal Mail on all the deliveries within the UK.
- 95% of orders received before 14:30 Monday – Friday are shipped the same day, the other 5% are shipped next working day.
- Orders received after 14:30 Monday – Friday are shipped next working day.
- Orders received 14:31 Friday – 14:30 Monday are shipped on Monday (Tuesday if bank holiday weekend)
- Royal Mail Tracked 24 – Delivery aim is ‘next working day’ this is only an aim not a promise, and may take longer.
- Royal Mail Tracked 48 – Delivery aim is ‘2 – 3 working day’ this is only an aim not a promise, and may take longer.
- Tracked 24 & 48 services include proof of delivery and photo on delivery.
- Where Royal Mail fail to deliver, we can NOT make a claim until 7 working days from due day have passed.
- ‘Guaranteed Next Working Day’ shipping is: Royal Mail Special Delivery: For this we need your order before 2:30pm this will be sent before 4pm on the day of order, (no Saturday delivery) please check Royal Mail website for terms and conditions.
- If you refuse delivery (for any reason), miss delivery and fail to collect from sorting office and fail to re arrange delivery, your order will be returned to us, if you want the order re sending, you will need to pay full postage to re send, or you will be offered a refund less postage cost.
- Our working days are the same as Royal Mail, Monday – Friday, we do NOT work Bank Holidays.